osceola memory gardens cemetery funeral homes

Business Profile

Business Profile for Osceola Memory Gardens Cemetery, Funeral Home and Crematory

Funeral Homes

Business Profile

Osceola Memory Gardens Cemetery, Funeral Home and Crematory

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Customer Reviews

Average of 1 Customer Reviews

Customer Complaints

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Customer Complaints

0 Customer Complaints

Customer Reviews

1 Customer Reviews

Most Recent Customer Review

Think twice before using the services of Osceola Memory Gardens Funeral Home services. My family and I had the most horrendous experience. Nobody in this situation should have to go through what we went through in addition to suffering a loss. It began from the beginning I called an hour before our appointment to inform Stephanie that we were going to be a little late. We arrived 30 minutes late and she appeared, and did not greet us. We did not enter the funeral home at the same time and I asked her to wait a minute. She rudely said we have to wait for them now. I immediately told her they were coming in now. We entered her office, and she only had 4 chairs, and I had specifically told her we would be 6. I asked for 2 extra chairs she said she didn't have any. A gentleman passed by, and saw we needed chairs and brought us the missing chairs. Her rudeness continued to the point that my sister had to pull her aside and speak to her. Unfortunately our bad experience didn't end there. We then met Bonnie, also no greeting. She proceeds to try to sell us a plot for about 30 minutes we are going through this, at which point I asked if we could see the plot. She hesitantly agreed and took us to the plot. When we arrive there it already had a headstone. Bonnie gave us some incomprehensible reason that they had moved something. I asked if she had other plots, she said yes but she couldn't show it to us because she didn't have some book. I asked her if she could go get it, and again she left abruptly. She comes back without the book because she said they had locked her out. As if that wasn't bad enough, one of my family members wrote a review and the response he received was what appeared to be a standard letter, and it had the wrong date of the incident. This happened on June 1st not May 9th. I urge you again to think about it before using Osceola Memory Gardens.

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